Chapter 1 General Provisions Article 1 In order to regulate residential property management activities, safeguard the legitimate rights and interests of all parties involved in residential property management, create a good living environment, and promote the construction of a harmonious community, in accordance with the "People's Republic of China and the Civil Code ", the State Council's "Property Management Regulations" and the "Jiangsu Province Property Management Regulations" and other laws and regulations, and combined with the actual situation of this city, these regulations are formulated. Article 2 These regulations shall apply to residential property management and supervision and management activities within the administrative region of this city.
The term “residential property management” (hereinafter referred to as property management) in these regulations refers to the owners of residential properties, non-residential properties in residential communities and non-residential properties connected to the structure of residential buildings. Service companies or owners carry out repairs, maintenance and management of buildings, structures, supporting facilities and equipment and related sites within the property service area on their own, and maintain environmental sanitation and related order activities. Article 3 Property management adheres to the work pattern of party committee leadership, government leadership, owner autonomy, multi-party participation, democratic consultation, and scientific and technological support. Incorporate property management into the community governance system, and establish and improve a governance structure in which residents (villages) committees, owners committees or property management committees, owners, property service companies, etc., all participate under the leadership of the community party organization.
Promote property service companies, owners committees, and property management committees to establish party organizations and play a leading role in party building. Article 4 The municipal and county-level city (district) people's governments shall strengthen the organization and leadership of property management work, incorporate property services into the modern service industry development plan and community construction system; formulate and implement support policies, strengthen management of old residential areas, and ensure property management and services for sexual housing; establish and improve the comprehensive coordination working mechanism and assessment mechanism for property management to improve the level of property services and management.
The sub-district office and town people's government (hereinafter referred to as the sub-district office and town government) are responsible for the guidance, assistance and supervision of property management and owner autonomy activities within their jurisdiction, and coordinate the relationship between property management, community management and community services , Coordinate the relationship between the construction unit and the preliminary property service companies, as well as the owners and the property service companies.
The residents (village) committee assists the sub-district and town governments in property management-related work and provides guidance on owner autonomy. Article 5: The property management departments of cities and counties (districts) at the municipal and county levels are responsible for the supervision and management of property management activities within their respective administrative regions.
Relevant departments and agencies such as urban management, public security, civil affairs, finance, natural resources and planning, market supervision and management, development and reform, ecological environment, emergency management, fire rescue, etc., perform property services in accordance with their respective responsibilities Supervision and management responsibilities within the region. Article 6 The property service industry association shall establish, improve and implement a self-discipline management system, standardize industry practices, assist the property management department in formulating industry standards, organize business training on laws and regulations, property service standards, professional service items and skills, and mediate industry disputes, Promote smart property services, monitor and regularly publish property service cost information and pricing rules.
Guide and encourage property service companies to join industry associations. Article 7 The municipal and county-level city (district) people's governments and their relevant departments, sub-district and town governments, etc. may guide third-party institutions such as legal, accounting, project supervision, evaluation, and consulting to participate in property management activities by purchasing services.
Encourage owners' conferences, owners' committees, construction units, property service companies, etc. to entrust third-party organizations to carry out property management-related activities such as property project acceptance inspections, property service standards and cost calculations, property service quality assessments, etc. . Article 8 Property management authorities, sub-district and town governments, residents’ (villages) committees, industry associations, etc. shall establish and improve property management dispute resolution mechanisms and encourage the resolution of property management disputes through reconciliation, mediation and other means. Chapter 2 Preliminary Property Management Article 9 Before selling properties, the construction unit shall select an early stage property service enterprise through public bidding and sign a preliminary property service contract with it. The construction unit shall formulate preliminary property service contracts and temporary management regulations with reference to the model text provided by the property management department; any modification of the model text shall not infringe upon the legitimate rights and interests of the property buyer.
When the construction unit sells the property, it shall clearly indicate and explain the preliminary property service contract and temporary management regulations to the property buyer.
Property service companies shall file the preliminary property service contract and temporary management regulations with the county-level city (district) property management department within fifteen days from the date of signing the preliminary property service contract. The property management department of the county-level city (district) shall promptly inform the sub-district and town governments.
If the property service contract is terminated in the early stage, the construction unit shall notify the county-level city (district) property management department and the sub-district and town government in writing 60 days in advance, and make an announcement in a prominent position within the property service area. Article 10 The construction unit and the property service enterprise shall inspect the most used parts, most used facilities and equipment within the property service area, confirm the on-site inspection results, form inspection records, and sign a property inspection agreement. The construction unit and the property service company can jointly hire a third-party agency to participate in the property acceptance inspection. During the property acceptance inspection process and when handling the acceptance procedures, property service companies and construction units should invite the county-level city (district) property management departments and sub-district and town governments to participate and accept their supervision. After receiving the invitation, the property management department of the county-level city (district) and the sub-district and town government shall send personnel to participate.
For problems discovered during the inspection, the construction unit shall promptly rectify them or entrust the property service company to rectify them. When the construction unit and the property buyer deliver the property, they shall notify the owner in writing of the filing status of the property acceptance inspection agreement and make an announcement in a conspicuous location in the property service area.
Construction units and property service companies shall not maliciously collude, engage in fraud, or infringe upon the interests of owners during property acceptance inspections.
Property service companies shall archive and preserve property acceptance inspection data. The property inspection files belong to all owners, and the owners have the right to inquire free of charge.