The influence background and significance of financial technology on the digital transformation of retail business of Agricultural Bank of China

The background and significance of financial technology's influence on the digital transformation of China Agricultural Bank's retail business are to improve efficiency, expand channels and improve customer experience.

1. improve efficiency: digital transformation can improve the efficiency of banks, reduce labor costs and time costs, and improve the speed and efficiency of business processing through automated and intelligent technical means.

2. Expanding channels: Digital transformation can expand the business channels of banks, provide more convenient, fast and secure services and meet the diversified needs of customers. Through online banking, mobile banking and other channels, customers can be better served.

3. Improve customer experience: Digital transformation can improve customer experience, and through intelligent technical means, it can provide customers with more personalized and accurate services and enhance customer satisfaction and loyalty.